Abrielle Mason

ABRIELLE MASON

Service Designer

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I am a recent graduate of Michigan State University with a Bachelor’s Degree in Media and Information with a focus in Human-Computer Interaction through the College of Communications, Arts and Sciences and minors in Graphic Design and Entrepreneurship and Innovation. I am extremely passionate and excited about understanding users and user needs to create products and spaces that make the user’s experience an experience they want to have again and again. I strive to be the Service Designer everyone wants on their UX team. My dream jobs are designing eco-friendly technologies, such as Tesla cars, reimagining traditional K-12 education, building unique and aesthetically pleasing night clubs, or creating simple and helpful health technologies, such as FitBit.

I am a highly creative problem solver, conceptual thinker, quick learner, and a radiator of positive vibes. I have experience in research, including interviewing, analyzing qualitative and quantitative data via NVivo, creating surveys via Qualtrics, affinity diagrams, and presenting my findings for Mid-SURE at Michigan State University. I also have experience in design - creating website mockups via Figma, drawing storyboards, building physical prototypes, drawing wireframes, and coding websites using HTML, CSS, and Java Script. Interested in finding out more about my experiences? Check out my LinkedIn, Resume, and Github! Feel free to contact me via email. I am more than happy to chat with you.

Research Experience:

User Interviews, Stakeholder Interviews, Focus Groups, Participatory Design, Customer Feedback, Email Surveys, Ethnography, Usability Testing, A/B Testing, Paper Prototypes, Card Sort, Clickstream Analysis, Content Audit

Analysis Experience:

Affinity Diagrams, User Flows, Usability Heuristics Evaluations, Qualtrics, NVivo, Google Analytics, Transcription, Workflow Diagram

Deliverable Experience:

Storyboards, Use Cases, Personas, Scenarios, Mental Models, Sitemap, Wireframes, Beta Launch, Mood Board, Product Roadmaps, SWOT Analysis, User Stories, Voice of the Customer Report, Presentations, Pitch Decks, Elevator Pitches

Design Experience:

Figma, Paper Prototypes, Physical Prototypes, Wireframes, Mockups, Printing, Design Sprints, Programming, Adobe Creative Suite, Maya, Unity

Miscellaneous Experience:

Leadership Roles, Event Coordinator, Entrepreneurship Competitions, Programming, Attending Seminar Series, Podcast Guest, Professional Development, Startup Island